Effective Date: 01-08-2025
Website: www.soxique.com
At SOXIQUE, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers; we do not store full card details)
b. Automatically Collected Information
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Cookies and similar technologies for analytics and personalization
c. Information from Third Parties
- If you log in or interact with us via social media or other platforms, we may receive limited profile information consistent with your settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about purchases, inquiries, or updates
- Improve our website, products, and customer service
- Send promotional offers or newsletters (if you opt-in)
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
3. Cookies and Tracking Technologies
SOXIQUE uses cookies to enhance your browsing experience.
- What are cookies? Small text files stored on your device to remember your preferences.
- Why we use them: For website functionality, analytics, and marketing.
- Managing cookies: You may disable cookies via your browser settings, but some features of our website may not function properly without them.
4. How We Share Your Information
We do not sell or rent your personal information. We may share data only with:
- Service providers: Payment processors, shipping companies, IT service providers (only as needed to fulfill your order).
- Legal authorities: If required by law or to protect SOXIQUE’s rights and safety.
- Business transfers: If SOXIQUE is acquired, merged, or undergoes restructuring, your data may transfer as part of business assets.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes described above or as required by law.
6. Data Security
We use reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure. SOXIQUE cannot guarantee absolute security of your information.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent to marketing communications at any time
To exercise these rights, contact us using the details below.
8. Third-Party Links
SOXIQUE may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
Our website is not directed to children under 13 (or under 16 where applicable law requires). We do not knowingly collect data from minors. If we become aware of such data collection, we will delete it promptly.
10. International Users
If you access SOXIQUE from outside Ghana, your information may be transferred and processed in a country different from your residence. By using our website, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Effective Date.” Continued use of our website after changes indicates your acceptance of the updated policy.
12. Contact Us
For questions about returns or refunds, reach us at:
- Email: info@soxique.com
